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RETURN OR EXCHANGE:

At Nuhni, we stand behind the quality of our products and want you to be happy with your purchase. If you are dissatisfied with a purchase from www.nuhni.com, you may return it for a full refund or exchange within 30 days of receipt of purchase. All returns must be unused, unwashed, in the original packaging, from a pet and smoke-free environment, and have all applicable tags still attached. Contact hello@nuhni.com for details, please have your Order ID# ready. Additionally, please consider the following:

  • If you purchased our product(s) from one of our retail distributors, other website, or third party, please contact the company you purchased from directly to process a return or exchange.
  • If one of our products has been personalized, monogrammed, or altered in any way, we cannot accept it for a refund or exchange.
  • If your purchase was made with a credit or debit card, including a gift purchase, any refund will be credited back to that account.
  • Without an order ID# or receipt we are only able to offer a merchandise credit.

If you have any questions regarding our return policy, or whether your purchase may be returned, please call us at 866-906-6908 during our regular business hours: Monday through Friday, 9:00 a.m. to 4:30 p.m. (MST) You may also contact us through email at hello@nuhni.com, please allow up to 48 hours for a response as we are small but growing business.

WARRANTY REQUESTS:

Since the very beginning, Nuhni has been commited to offering the highest quality, natural, eco-friendly products and customer service available. As many of our items are directly sourced and/or handcrafted in-house, we know each and every bit that goes into our products. We use only the finest materials and apply bar-none strict quality control standards to each product that we sell. Our goal is to ensure that you are satisfied with each and every purchase, and that our products provide you with value for years to come.

Since all textile and non-textile products have an expected service life, this commitment does not cover damage caused by years of love beyond normal wear and tear, misuse, neglect or obvious abuse of our products. Nuhni, assumes no liability for products that have had alterations, embroidery, or other ornamentation added to them.



Have a questions about our policies? Drop us a line at support@nuhni.com